Services & Solutions

Quality Improvement

BJM & Associates consultants are experts in quality improvement, with a depth of knowledge that stems from years of project experience. They know how to assist in making transformative decisions based on the data story revealed in a project. BJMA quality improvement initiatives are completed on time and on budget thanks to rigorous project management discipline, and produce measurable results for clients thanks to the methodology the firm uses:

Lean thinking is the belief that there is a simpler, better way to do things through a continuous drive to identify and eliminate waste, or inefficiencies and errors, in our day-to-day work. It is about making our work environments efficient and effective, so we can provide higher quality services to our customers. Lean improves safety, quality, costs, efficiencies, and service delivery, and helps create time for quality improvement to be part of everyday routine activity. It is not about making people work harder, but about removing non-value-added activities or waste, so that people work more efficiently.

In addition to Lean, Six Sigma is a structured, data-driven approach and methodology for eliminating defects in any process. The fundamental objective of the Six Sigma methodology is the implementation of a measurement-based strategy that focuses on process improvement and variation reduction through the application of the Define, Measure, Analyze, and Improve (DMAIC) framework in order to achieve end goals for any organization. Six Sigma represents a level of excellence in the process and/or system that you may be working in.