Eileen has been leading healthcare renewal initiatives and building organizational capacity for sustainable improvements for the past twenty years. She brings experience and expertise in the areas of leadership, organizational change management, provincial and sector wide capacity building, and regional health service integration. She specializes in aligning improvements to client values and provincial accountabilities. Eileen studied at Queen’s University, where she received her Bachelor of Arts; she then went on to complete her Masters in Continuing Education, and also has a project management designation.
Eileen focuses on helping groups identify their best opportunities, and provides planning and support in the implementation of changes. She provides services to design, develop, and support delivery of quality improvement collaboratives, initiatives, and overall programs that have proven results. Her areas of expertise include leading innovations, building capacity for new service delivery models, and supporting new leadership practices for improved organizational performance. Eileen brings a high level of experience to the BJMA team. She is well recognized for her ability to capture customer values and align them with organizational strategy.